Leah

Customer Service Representative & Virtual Assistant

75 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

High school diploma

Last Active

March 4th, 2025 (today)

Member Since

May 1st, 2023

Profile Description

Highly motivated and detail-oriented professional with over a year of combined experience in customer service and virtual assistance. Proven ability to provide exceptional support through chat, email, and phone channels, ensuring customer satisfaction and maintaining high service standards. Adept at handling administrative tasks, including scheduling, file organization, and project coordination, to improve operational efficiency. Proficient in using MS Office Suite and CRM platforms, with strong communication and problem-solving skills. A collaborative team player with a focus on delivering results and exceeding expectations.

Top Skills

Customer Support

Experience: 6 months - 1 year

Delivered efficient chat, email, and phone support, resolving customer issues promptly and professionally. Developed and maintained strong communication skills to address customer concerns effectively. Actively collaborated with teammates to refine processes and exceed performance targets.

Virtual Assistant

Experience: 1 - 2 years

Managed administrative tasks, including scheduling appointments and organizing files, ensuring operational efficiency. Streamlined workflows through effective project management and task prioritization. Drafted and sent professional email communications to clients and internal teams. I am proficient in MS Office Suite and CRM platforms, enabling me to handle data management and correspondence effectively. I am confident that my skills align with the requirements of this role and that I can contribute meaningfully to your team’s success.

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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