Short-term rental virtual assistant? Look here!
If you are looking for a self-reliant Virtual Assistant whose expertise relies in customer service in a hospitality management, look no further! I am a trained guest service coordinator whom relies on my strength with short-term rentals as my field for more than four years!
My services include:
- Efficient guest communication (inquiries, feedback)- Coordination of check-ins and check-outs- Organization and maintenance of guest records- Collaboration with repairs, maintenance and cleaning teams- Monitoring and addressing guest reviews- Continuous improvement of guest experience- Assisting hosts with various tasks for smooth operations
If you're in search of:
- Fast turnaround- Exceptional communication- Dependable accountability- Authentic enthusiasm and dedication
My expertise is managing guest communication, problem-solving, and streamlining check-in/check-out processes to enhance guest satisfaction. Skilled in maintaining organized records, coordinating property maintenance, and supporting hosts in the efficient operation of vacation rental businesses. I am committed to continuous improvement, enhancing guest satisfaction and improving rental experiences. I look forward to hearing from you soon!
Experience: 1 - 2 years
Experience: 2 - 5 years
I have developed proficiency in guest management, maintaining well-organized and current guest records, and arranging regular cleanings, repairs, and maintenance through collaboration with the right service providers. I actively engage with guest feedback and implement necessary improvements while offering support to hosts to facilitate seamless Airbnb business operations.
Experience: 2 - 5 years
With over four years of experience in the short-term rental industry, I have developed expertise in guest management, maintaining current guest information records, and organizing routine cleanings, repairs, and maintenance in collaboration with service providers. I am proactive in responding to and addressing guest feedback, implementing necessary improvements, and assisting hosts with various tasks to ensure the efficient operation of the Airbnb business.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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- Steven Rapposelli
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