Admin Virtual Assistant | Appointment Setter

Set appointments for sales and consultations. Maintained a comprehensive schedule of appointments, follow-ups, and client interactions. Conducted follow-up calls and emails to confirm appointments and gather necessary information. Collaborated with the sales team to meet and exceed appointment setting goals. Kept accurate records and reports of appointment-setting activities.

Conducted data entry and data validation tasks to support research and analysis projects. Collaborated with data analysts to compile, clean, and prepare data for research. Assisted in creating data visualizations and reports based on data inputs. Maintained data accuracy and ensured data compliance with organizational standards. Participated in cross-functional teams to improve data entry processes and data quality.

Managed email accounts, responded to inquiries, and scheduled appointments. Coordinated and organized meetings, travel arrangements, and conference calls. Handled administrative tasks, such as data entry, report generation, and document management. Assisted in customer relationship management and lead tracking using CRM software. Ensured efficient communication and collaboration between team members and clients.

Responded promptly to customer inquiries, providing clear and helpful solutions. Maintained a high level of professionalism while handling escalated concerns and complaints. Documented customer interactions and feedback to improve service quality and internal processes. Met or exceeded key performance metrics, including response time, resolution rates, and customer satisfaction scores.

Delivered one-on-one and group lessons tailored to students’ language goals and learning styles. Taught grammar, vocabulary, pronunciation, and conversational skills using interactive methods. Monitored student progress and provided constructive feedback to enhance development. Cultivated a positive rapport with students, encouraging consistent improvement and cultural exchange.