Gerome
Virtual Assistant | Customer Support | Photo Editor
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
February 21st, 2025 (3 days ago)
Member Since
July 14th, 2022
Profile Description
I am a highly skilled freelancer with 4 years experience in customer service. I have a strong background in web research, data entry, photo editing and layout.
As Customer Service Representative, I have handled multiple accounts for catalog orders using different CRMs at the same time. Therefore, using new CRMs or tools won't be an issue for me since I am also a tech savvy person and a fast learner. I have also worked with financial account where I consistently maintained a record as one of the top performer receiving 87-100% CSAT (Customer Satisfaction) every month. I also had a clean record of not receiving a dissatisfaction survey for my entire work experience in the company.
I am proficient in MS Office Suites (documents, excel, pdf, and powerpoint), Google Suites (gmail, meet, drive, calendar, docs, sheets, forms, and more), Adobe (Photoshop, Illustrator, and Lightroom), Canva and Fotor. I have also a background in dropshipping business and platforms like Amazon and Shopify.
Top Skills
Real Estate » Photo Editing
Experience: 5 - 10 years
-Doing photo edits for 10+ years -Using Adobe Photoshop CS -Canva/Fotor -Remove background -Converting photos
Customer Support
Experience: 2 - 5 years
-Taking catalog orders -Answering customer queries -Updating customer account -Tracking orders -Providing possible solutions to customer's concern -Providing information/update regarding customer's financial account status
Office and Administration » Data Entry
Experience: 6 months - 1 year
Doing this job for almost a year as my part-time job and I always make sure to deliver and exceed the expectation as possible. I am detail-oriented and passionate of what I do.
Other Skills
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Polomolok, South Cotabato
- Tests Taken
- IQ
- Score: 137
- DISC
- Dominance: 25
- Influence: 27
- Steadiness: 20
- Compliance: 28
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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