Almarie
Virtual Assistant/Customer Service Representative
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
High school diploma
Last Active
February 28th, 2025 (yesterday)
Member Since
August 15th, 2015
Profile Description
QA/Call Reviewer Team LeaderExperienced team leader with a strong background in quality assurance and call reviewing. Skilled in monitoring performance, providing constructive feedback, and ensuring compliance with company standards. Committed to enhancing team productivity and maintaining high-quality service.
Top Skills
Customer Support
Experience: 6 months - 1 year
Customer Support » Technical Support
Experience: 6 months - 1 year
Office and Administration » Quality Assurance
Experience: 2 - 5 years
- Call Monitoring: Listen to recorded or live calls between agents and customers to assess performance, adherence to scripts or guidelines, and customer interactions. - Documentation and Reporting: Document call evaluations, coaching sessions, and performance feedback in a systematic manner, maintaining accurate records of agent progress and improvement.
Other Skills
Real Estate » Cold Calling
Experience: 6 months - 1 year
Office and Administration » Data Entry
Experience: 1 - 2 years
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 47
- Influence: 31
- Steadiness: 16
- Compliance: 6
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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