Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.26/hour ($1,453.94/month)

Associates degree

Last Active

February 24th, 2025 (3 days ago)

Member Since

March 8th, 2022

Profile Description

Highly organized and detail-oriented professional with over 7 years of experience in the BPO industry, specializing in administrative support, customer service, and email management. Known for delivering exceptional service, optimizing workflows, and enhancing organizational efficiency through expertise in scheduling, research, data entry, and website post-management.Key Competencies:Administrative Excellence: Skilled in managing virtual administrative tasks, including email inbox optimization, calendar management, and meeting coordination.Customer Engagement: Proven success in inbound/outbound call handling, customer support, and maintaining high levels of client satisfaction and retention.Sales & Telemarketing: Experienced in lead generation, sales strategies, and telemarketing with a focus on driving results and meeting targets.Project & Order Management: Adept at managing complex projects, ensuring timely delivery, and streamlining order processing workflows.Training & Mentorship: Proficient as a Training Associate in voice, chat, and email platforms, fostering team development and operational success.Technical Proficiencies:Office Productivity Tools: Expert in Google Suite (Drive, Docs, Sheets, Forms, Mail, Calendar, Slides) and Microsoft Office (Word, Excel, PowerPoint, Outlook).CRM Platforms: Proficient with Workday, Zoho Cliq, Liondesk, and other CRM Upgrade to see actual infomunication & Collaboration: Skilled in tools like MS Teams, Avaya One X, Gmail, and Zoom for seamless communication and collaboration.Personal Attributes:Excellent communication, organizational, and managerial skills.Strong time management abilities and dedication to meeting strict deadlines with high-quality results.Flexible, resourceful, and committed to continuous improvement and Upgrade to see actual inforeer Objective:
I seek a dynamic role in administrative support, virtual assistance, or customer service where I can leverage my expertise to contribute to business goals and enhance team productivity. Dedicated to providing tailored solutions, I aim to become a valuable asset to a forward-thinking organization.If you’re looking for a proactive and results-driven professional to support your operations, I’d love the opportunity to contribute to your success! Feel free to reach out.