Hana
Your enthusiastic Customer Service/ Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
November 24th, 2024 (yesterday)
Member Since
January 3rd, 2022
Profile Description
With a commitment to exceptional customer care, I bring experience and empathy to every interaction. I’m dedicated to not only resolving issues but also enhancing customer experiences, ensuring clients feel heard, supported, and valued. From handling complex inquiries to creating solutions that stick, I’m here to help businesses build trust and boost satisfaction. Let’s connect if you’re looking for a detail-oriented, reliable CSR who can represent your brand with professionalism and a human touch.
This description communicates your dedication and ability to make a positive impact on customer relationships, which is highly valuable for clients on Upwork! Let me know if you’d like any tweaks to it.
Top Skills
Customer Support
Experience: 5 - 10 years
8+ years of relevant experience across the Customer Service platform with focus on Customer Resolution and Satisfaction.
Customer Support » Technical Support
Experience: 2 - 5 years
4+ years of experience as Technical support in a Telco account ( Telstra -Level 2 support). Doing basic troubleshooting on their internet service. Handling escalations, mostly issues which are a bit complicated.
Office and Administration » Data Entry
Experience: 5 - 10 years
I am a professional data organizer. Develops and implements data quality control methods in collaboration with cross-functional teams to ensure data consistency and integrity.
Other Skills
Office and Administration
Experience: 6 months - 1 year
I worked as a General Virtual Assistant for six months, I managed our clients' inbox effectively, handling and sorting emails, answering questions, and composing and sending business emails on their behalf.
Marketing » Social Media Management » Social Media Marketing
Experience: Less than 6 months
Although I don't currently have any experience in social media management, I do have the necessary education and credentials. I can focus my client's aim since I can provide related talents.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Madridejos, Cebu
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 38%
- Influence: 14%
- Steadiness: 25%
- Compliance: 24%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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