- Takes Escalated Calls
- Attends client calibration and call listening sessions
- Identifying fraud activity on the account
- Conducts New Hire Training Orientation
- Takes customer’s complaints
- Attends queries of consultants for product related concerns
- Established trusting relationship with customers
- Answers phone calls and assisted customers with initial inquiries
- Speed typing while assisting customer’s concern
- Used to handle escalated calls
- Ability to work with minimum supervision in a busy environment
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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