Real Estate Acquisition, Lead Management, Property Listing

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

February 17th, 2025 (3 days ago)

Member Since

July 17th, 2021

Profile Description

???? TOP-RATED FREELANCER (one of the Top 10% of Talents on Upwork)
???? 5 Star Average Rating
?? 100% Job Success Score
???? Over 10,000+ Earned
?? Years of VA Experience
My area of specialization encompasses:
Customer Care and Tech Support
Real Estate Acquisition and Disposition
Sales and Marketing
Travel Specialist
Appointment Scheduling
Lead Generation & Cold Calling
Operations Manager
In my extensive tenure as a customer care specialist in the Tech Support field, I have continuously honed my abilities to promptly address a wide range of customer inquiries and concerns. Seeking and valuing customer feedback is of paramount importance to me. I consistently utilize empathetic communication techniques to ensure a deep understanding of the customer's unique perspective, enabling me to deliver tailored and effective solutions to their issues. Additionally, my experience in the retail sector involves handling refunds, processing orders, and earning positive reviews for providing prompt and effective resolutions to customer concerns.
I hold a degree in Tourism Management and have harbored a long-standing aspiration to engage in travel, exploration, and the dissemination of my experiences as a travel expert. However, due to financial constraints, I opted to pursue employment with a company specializing in subcontracting for a prominent airline entity. In this capacity, my duties primarily involved advising clients on a wide array of destinations, cultures, customs, weather conditions and available recreational activities. Additionally, my responsibilities included overseeing the collection of payments, arranging travel itineraries, and managing various travel-related matters such as disputes, grievances, cancellations, and reimbursements.
Companies I have worked with as a Customer Service, Tech Support and Travel Specialist;
Wipro Cebu Philippines for DELTA AIRLINES
iQor Iloilo, Philippines for Upgrade to see actual info
Tech Mahindra Cebu, Philippines for Upgrade to see actual info
24/7.AI Cebu, Philippines for Upgrade to see actual info
Concentrix Cebu, Philippines for AT&T TELCO
Now, in my Real Estate Acquisition Manager experience, I was responsible for evaluating potential opportunities, negotiating deals, and building relationships with property owners, real estate agents. I have earned big bonuses for being able to close deals. I have gained diverse experience across various roles in the real estate industry. I started as a cold caller and appointment setter for a real estate investment company in Florida, where I used various programs such as Xencall, Mojo, Batch, Ringcentral, Calltools, and others. This role helped me develop confidence in communicating with Americans as I qualified leads, made cold calls, and managed a team of cold callers. I later worked as a team leader and lead manager for two years, where I planned coaching sessions, wrote scripts, and monitored call quality.
As the Head Marketing Sales Specialist for a firm specializing in contract assignments and wholesale from 2018 to 2020, I gained exposure to multi-family, commercial, and land investments. My responsibilities included maintaining communication with transaction coordinators and creating marketing materials using tools such as Canva, Adobe, Brevo and Mailchimp.
I also have experience as a property manager, where I handled tenant inquiries, organized repairs, and ensured tenant satisfaction. Additionally, I worked as a land acquisition manager for a Texas-based corporation, specializing in unoccupied land. My duties included due diligence, property search, contract submission, and collaborating with home builders and developers.
Furthermore, I also worked as a freelance video editor, creating video content for various platforms, utilizing Capcut and Adobe Premiere Pro.
I am confident that my work ethic, communication skills, and leadership experience make me a strong candidate for any role in your organization.