Roxanne

Customer Relations Agent/Virtual Assistant

Verified

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Overview

Looking for full-time work (8 hours/day)

at $7.20/hour ($1,267.20/month)

Bachelor’s Degree

Last Active

February 23rd, 2025 (4 days ago)

Member Since

July 6th, 2021

Profile Description

Customer Service:
* 7 years of experience as a US Accounts Customer Service Representative, demonstrating strong communication and problem-solving skills in a fast-paced environment.
* Adept at handling customer inquiries, resolving issues efficiently, and exceeding customer expectations.
Virtual Assistant:
* 3 years of experience as a Virtual Assistant, providing a diverse range of support including:
* Cold Calling: Proficient in lead generation and appointment setting through effective communication techniques.
* Property Management Communication (UK & US): Managed communication for Airbnb, Booking.com, VRBO, and other vacation rental platforms. This experience highlights your:
* Ability to navigate various property management platforms.
* Strong understanding of the vacation rental industry (potentially including knowledge of regulations and best practices in both the UK and US).
* Excellent written and verbal communication skills to effectively represent property owners to guests.
Additional Skills:
* Proficient in various communication tools and software (mention specific programs you're comfortable with if applicable).
* Excellent organizational and time management skills.
* Ability to work independently and as part of a team.