Current Employment Status:
Hired Full Time on Apr 4, 2022
As a Senior Customer Service Representative with a strong background in customer support, I am passionate about delivering top-notch service and ensuring first-call resolution. I specialize in identity verification, fraud prevention, contact data appending, and providing tailored solutions to make sure each customer walks away feeling heard and taken care of.
I previously worked as a Healthcare Associate and Patient Care Coordinator, supporting healthcare professionals in obtaining and verifying prior authorizations, medical records, medical eligibility and benefits, medical claims, and appeals, ensuring a smooth and efficient process for both patients and providers.
I have a keen interest in exploring new industries and am excited about the potential to apply my skills in different areas.
Let’s connect talk soon!
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.