I hope your day is going well so far!
I worked as a Customer Operations Manager for a leading sports equipment distributor. I handled all types of business correspondence, both the front-end and back-end processes of the company. With a strong focus on relationship and business management, I excelled in developing and implementing efficient operational strategies that drive growth and enhance business performance.
With expertise in e-commerce, sales/inventory management, customer support, and operational efficiency, I brought a track record of driving growth and enhancing customer satisfaction.
Let’s collaborate on how I could have contributed to your team's success!
PROVEN TRACK RECORD IN:
Sales Management
Invoice Processin
Order Fulfillment
Order/Purchasing/Inventory Management
E-Commerce Management
Shipping and Logistics
Social Media Management
Customer Service
Canva
Administrative Tasks (Preparing reports, maintaining databases, creating filing systems, data entry
I am skilled at but not limited to:
-
- Supply chain planning
- Order Fulfillment- Cin7 Core
- SPS Commerce
- WordPress WooCommerce
- Shopify
- Customer Support (Phone call, Social Media, Live Chat)
- Google Workspace
- MS Office- XERO Accounting Software
- Warehouse Management System
- Inventory Management
- Canva
- Catch
- eBay
- Amazon Seller Central
- MailChimp
- ClickUp
My set-up:
- A laptop with 32 GB ram and 1 TB SSD running on windows 11.
- 23" Monitor
- A noise-canceling headset.
- Wired fiber 160 MBPS internet connection and alternative prepaid
Resume:
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