Mary

Virtual Assistant l Social Media Manager l Cold Caller l CSR

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 27th, 2024 (4 days ago)

Member Since

March 30th, 2021

Profile Description

Ready to set a new standard for exceptional customer service? 
I'm ready to hit the ground running and make an immediate impact

Over 7 Years in Customer Service
Ecommerce Expert
The Customer Service PRO you need

Outstanding customer service serves as the core of successful marketing, building lasting connections and fostering brand loyalty. Here's how I can help

TOP-NOTCH EMAIL & LIVE CHAT SUPPPORT
+Elevate customer satisfaction by delivering well-crafted, timely responses through email and live chat. I'll ensure your customers feel welcomed and at ease, encouraging them to freely ask questions, seek assistance, and engage with your brand. In each interaction, I'll strive to create lasting customer satisfaction.

ECOMMERCE EXPERT
+I can assist by managing product catalogs, ensuring precise and compelling listings, and optimizing for search engines. Additionally, I offer help in implementing secure payment gateways for seamless transactions, streamlining shipping processes to enhance customer satisfaction through efficient delivery, and focusing on a positive overall shopping experience by addressing inquiries and managing feedback.

CUSTOMER SERVICE SUPPORT
Build and lead customer engagement efforts while I support the entire process, including managing email communications, resolving issues, and providing timely responses to meet both customer needs and KPIs. Over time, I'll consistently seek ways to streamline your operational processes.
+Shopify
+Amazon
+Floship
+Groove
+Zendesk
+Freshdesk
+Chatgpt
+Hubspot
+Upgrade to see actual info
+CRMs
+Mojo Dialer. Google Voice
+Canva & Photoshop
+Google Workspace
+MS Teams
+Zoom & Slack

I told you, I'm the top-notch customer service professional you're looking for *wink*.

Feel free to drop me a message, and we can schedule a Discovery Call to explore ways to elevate your customer service to new heights.

Basic Information

Age
34
Gender
Female
Website
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Address
Mexico, Pampanga
Tests Taken
IQ
Score:  98
DISC
Dominance: 48
Influence: 10
Steadiness: 32
Compliance: 10
English
C2(Advanced/Mastery)
Government ID
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“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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