General Virtual Assistant |Customer Service Expert 

Overview

Looking for full-time work (8 hours/day)

at $9.60/hour ($1,689.60/month)

Bachelors degree

Last Active

February 25th, 2025 (2 days ago)

Member Since

October 6th, 2020

Profile Description

- Customer Service Expert (Phone, Email, and Chat) using Gorgias and Zendesk.
- Proficient in Shopify. Had an experience also in using Recharge. 
- Walmart, Amazon, and TikTok Seller Center Management.
- Junip and Amazon Reviews Management.
- Inventory Management through Shopify and WMS (3PL tool). Keeping records for all shipments sent from the manufacturer to the warehouse.
- Barcode Management using GS1 for generating new and reusing barcodes for all products. SKU label management using Avery.
- Affiliate Program Management through Social Snowball, ShareASale, and GoAffPro.
- Social Media Management and Engagement on IG, TikTok, Youtube, and Facebook. Edits photos for content through Canva.
- Team Management – handled 20 headcounts maximum doing coaching sessions, call monitoring, and product knowledge training on agents under a US Telco account.
- Cold calling/Appointment Setting using Mojo and Five9. Generating leads for US Real Estate investors.
- Data Entry/Admin skills – Updating spreadsheets for Ads Spend, data exporting, and product listing.