Resilient Virtual Assistant - Real Estate Cold Caller / ISA

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor's Degree 

Last Active

December 1st, 2024 (today)

Member Since

April 7th, 2020

Profile Description

• Cold Calling / Appointment Setting (Real Estate, B2B, Dental Groups - 4 years)
• BPO Customer Service (4 years)
• E-commerce Lead Sourcing / Outbound Prospecting | Email (6 months)
• Audio Transcription (2 months)
• Training and Coaching (1 year)
• Teaching and Tutoring (2 years)

KEY STRENGTHS: 
• Appointment-setting & Follow-Up
• Cold Outreach (Email/Text)
• Customer Service Excellence
• Lead Generation & Qualification
• CRM & Data Organization
• Google Workspace Proficiency
• Accurate Data Entry
• Admin Support

TOOLS (I have used):

       • Dialer/VOIP: CallTools, Mojo Dialer, Ring Central, Batch Dialer, Astroblaster, RESimpli Dialer, REDX/Vortex, PhoneBurner, OpenPhone, Dialpad, Upgrade to see actual info, Better Voice 
       • CRM: Podio, CINC, CHIME, LionDesk, FlipPilot, Constant Contact, Real Geeks, Upgrade to see actual info, Jungo, Bitwarden 
       • Outbound Prospecting: (SMS) Smarter Contact, Launch Control 
       • Google Workspace, Slack, Upgrade to see actual info, Voxer, Skype, Google Hangouts, WhatsApp, Telegram
       • Various CRMs and dialers in the BPO (Avaya, Citrix, inContact, EZR, etc.) 


**  COLD CALLING / APPOINTMENT SETTING /  TRAINING  ** 
       -Real Estate in VA, CA, MI, NC, LA, FL, UT, CO, and the Greater Toronto Area (4 years) 
       -Set up an average of 3 daily appointments out ofUpgrade to see actual infodials (30-35/hour)
       -Achieved being a top performer in a multinational survey account (B2B) and got promoted as a Trainer after a month (1 year) 


**  SKIPTRACING / LEAD GENERATION  **
         -Tools: Batch Skip Tracing, Propstream, REIPro, My +plus leads (Pre-foreclosure), Zillow 


**  CUSTOMER SERVICE  **
          With my 4 years of experience in Customer Service, I could balance multiple tasks and efficiently resolve various concerns of different types of customers in the US via phone, email, and live chat while maintaining professionalism and accuracy (soft skills and being detail-oriented). I also had experience working from home which made me more independent and effectively work with minimal supervision (proactive). 

          As I have gained all these skills, I am uniquely qualified to take on the challenges of a VA position and be an additional Rockstar to your team. 


**  OUTBOUND PROSPECTING / DATA ENTRY / LEAD GENERATION / INTERNET RESEARCH  **
         -E-commerce (email ad, website, Instagram & LinkedIn, personalized first lines for cold email campaign) 
         -Tools: ContactEcom, Upgrade to see actual info, Upgrade to see actual info, Upgrade to see actual info 


**  TEACHING / TUTORING*  * 
          -License No.Upgrade to see actual infosince 2012
          -Preschool (2 years)


RESUME: Upgrade to see actual info
Upgrade to see actual info

LINKEDIN: Upgrade to see actual info

Internet Speed: up to 600 mbps upload & download (Globe Fiber) 
Backup: Prepaid WiFi (PLDT) and mobile data 
Laptops: i3 12 gb RAM and i3 4 gb RAM (backup) 
Desktop: i5 8 gb RAM and another secondary monitor (dual) 
Noise-canceling headset: Plantronics Blackwire