Oliver

Customer Service Specialist/Technical Support Representative/Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

February 24th, 2025 (3 days ago)

Member Since

December 4th, 2019

Profile Description

Experienced Freelancer | Technical Support & CRM Expert | E-Commerce Specialist

With
9 years of experience in customer service and technical support, I have
been freelancing since 2019, offering a range of services to help
businesses optimize their operations.

Key Skills:

CRM Automation: Proficient in Freshdesk, Gorgias, Zendesk, Salesforce, and more.
Technical
Support: Expertise in Virus Removal, System & Network
Configuration, Firewall/VPN Setup, and Cybersecurity Monitoring.
Programming: Skilled in Python, HTML, PHP, and JavaScript.

E-Commerce: Experienced in Shopify store creation, e-commerce management, and dropshipping.

Customer Service: Proven experience as both a manager and agent, delivering exceptional support.

Let’s
work together to enhance your CRM systems, technical infrastructure,
and e-commerce operations with tailored solutions that drive results.

Top Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
42
Gender
Male
Website
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Address
Naga City, Camarines Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 33%
Influence: 30%
Steadiness: 26%
Compliance: 10%
English
C2(Advanced/Mastery)
Government ID
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