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Sports Trader, CSR, Credit Card Disputes Specialist, Encoder
Computer-literate, Microsoft Office, Computer Games, Fast-learner
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Computer-literate, Microsoft Office, Computer Games, Fast-learner
- Experienced in handling Inbound and Outbound Calls- Experienced in Sales and Customer Support- Can do administrative tasks- Excellent in MS Office- Flexible in schedules
I've been in two different industries with experience in food and beverage in Abu Dhabi (UAE) and BPO Call center here in the Philippines. I can easily adapt to any type of tools, easy to learn and flexible in time. I can work self-directed and figure things out whenever possible, I am very practical person with an amiable disposition and strong cultural values. I strongly believe in accuracy and precision in whatever I do. I believe I have good communication skillsand knowledge of initiat
Customer Service Representative, Fraud Prevention and Chargeback Specialist with experience managing Paypal disputes and card chargebacks on both bank and merchant sides. Proficiency in communication (phone, email, chat).
As a Credit Card Repair SpecialistI am responsible for managing and resolving disputes related to credit card transactions and may involve regular interactions with customers, merchants, and other stakeholders via phone, email, or written correspondence. Investigating and resolving disputes initiated by cardholders regarding unauthorized transactions, billing errors, or other issues related to credit card transactions. Work closely with cardholders, merchants, financial i
Communications SkillsProblem-SolvingBasic HTMLLeadership Experience
I am detail-oriented and adept at managing multiple tasks simultaneously. My work approach is efficient and focused on consistently exceeding expectations. I am confident that my skills and dedication will make me a valuable asset, contributing significantly to the company's success.
-To manage and maintain all sensitive data of customers.-Preventing data from being stolen by other people.-Also, to avoid chargebacks by providing a quality product or service and not making mistakes in the billing process.
Have regular contact with clients, advisors and third-party administrators under block of business though inbound/outbound calls and emails, Resolve or negotiate “win-win” solutions to client issues directly or by consulting with appropriate resources, Ensure all members of customer base are informed of significant issues.
Adaptable, independent, and organised customer service representative with 4 years’ experience providing multi-functional support. I’m a team player as well as self-reliant, with a little need for constant supervision, and I believe that hard work beats talent.
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