IT Helpdesk | IT System administrator
I've been working in Information Technology outsourcing for 10 years. I've worked as a Technical Support Specialist for Microsoft under Xbox, Microsoft Windows Operating system, and Microsoft office365, handling customers' accounts, billing, and technical concerns like troubleshooting Onedrive, Download, Install, and Activating window operating system and M365, troubleshooting outlook mailbox and other office products. I've also handled GlaxoSmithKline, Cardinal Health, and Intrado as a Service