IT Service Management Process Analyst
z8904666 at g m a i l dot c o mI have knowledge and skills using Office365 apps such as Excel, Word, PowerPoint, data entry, etc. Part of my everyday job is data management and data analysis. I also have a little background in JS, CSS and bootstrap. I have been working in the IT service desk management for the last 8 years. I have experience in using systems such as Active Directory, RDP, Vmware, Citrix, Exchange online, Avaya, etc. I am familiar with remote screen sharing tools such