System Administrator,IT Support, Technical/Customer Support
Hi! Thank you for taking the time to view my profile. Let me give you some of my information below.I am a skilled IT Helpdesk/Technician Support with more than 15 years of experience in the IT field and 10 years in Customer Support (Sales/Tech. I’ve assisted several BPO contact centers, Agencies, MSPs, and hospitality services deliver the service they need while meeting the performance standard. I just recently ended up working as an IT Helpdesk in one of the Canadian MSPs this Janu