
Customer Service Rep/Workforce Analyst/ Workforce Management
1.Workforce management 2.Data Analysis 3. Advance Excel 4.Virtual Assistant- Helium 10 5.Customer Support
There are 100+ Workforce Management experts you can hire. Find the skills you need.
1.Workforce management 2.Data Analysis 3. Advance Excel 4.Virtual Assistant- Helium 10 5.Customer Support
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Hi, I’m Joerico "Echo", a dedicated freelancer skilled in handling a variety of tasks to make your life easier. From administrative support and data entry and research, I’m here to provide reliable and efficient assistance.Need help managing your workload? Contact me today to discuss how I can assist you!
I'm a new freelancer equipped with advance MS Excel skills. With more than 10 years hands on experience, I specialize in data gathering and analysis, visual graphics and some simple VBA automation, converting raw information into visual narratives.
I am a Workforce Management (WFM) Specialist with over 5 years of experience in workforce planning, forecasting, and real-time monitoring. I have worked with BPOs and global companies, helping them optimize staffing, improve service levels, and reduce costs. My expertise includes: ? Workforce Forecasting & Capacity Planning ? Scheduling & Real-Time Monitoring ? Performance Analysis & Reporting
Results-driven Workforce Management professional with 4+ years of experience in scheduling, resource planning, and operations optimization. Former e-commerce shoe reseller with expertise in market analysis, pricing strategies, and inventory management. Skilled in streamlining operations, maximizing resource utilization, and driving productivity. Seeking to apply my workforce and business management expertise to enhance efficiency in a dynamic organization.
I can be your Real Time Analyst and help you monitoring call volume, creating and maintaining KPI reports, and providing insights to figure out how to best use our resources, so we can give customers/clients top-notch service every time they reach out.
ISA which specializes in Real-Estate, Virtual Assistant; VA/Admin
- computer literate - knowledgeable in excel - great customer service experience (technical) - hardworking person
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