Programmer and an aspiring web designer
WORDPRESS DESIGNER|IT TECHNICAL SUPPORT|VIDEO EDITOR|REVA
Building Websites using WordPress, Experience in Basic SEO On-Page, Video Editing using premier and Photo Editing using Lightroom and Photoshop.
IT / Systems Administrator
6+ years in doing Technical Support for US fortune 500 accounts including AT&T, CenturyLink, and Microsoft. 5+ years in the IT industry working with Servers, Active Directory, Office 365 Administration, Exchange, File Servers, Desktop Support, Hardware and Software installation and maintenance, FW management.
IT Auditor Engineer | Security Audit
IT Auditor Engineer seeking new opportunities that provide avenues for skill enhancement and learning. Passionate about expanding knowledge in IT systems evaluation, security, and compliance.Adept at network monitoring, user activity tracking, and IT policy implementation.Eager to contribute to organizations while embracing new challenges and technologies for continuous improvement in IT security.
IT Service Desk
Assisting Corporate users, but not limited to:-Active directory; Unlocking, resetting and activating-Software/apps; installing and setting up, troubleshooting-Hardware; Troubleshooting and endorsing replacement, if needed-Identifying if issue is hardware/software or user error-Escalating ticket, if needed, with all possible steps taken, within scope
Medical Biller, IT Tech Support, Digital Media Creator
Worked as Medical Biller who manage payments on patients balances and oversee insurance claims for a health care provider. Also an IT Support specialist with extensive experience in computer networks, desktop support and digital media creation.
IT Specialist
SKILLS• Excellent in Help Desk Technical Support via Phone, Email and Chat• Knowledgeable with RMM and PSA / Ticketing Systems• Troubleshooting via Remote Assistance for Clients and End Users• Experiences managing MS365 Environment (Email, OneDrive, MS Teams)• Basic Networking Troubleshooting Skills (TCP/IP, DNS)• Experiences with Firewall, VPN, RDP, and other Remote Solutions.
A+ IT Support | Vulnerability Analyst | IT Operations Wiz
Why HIRE this experience and Tech-Savvy guy?> Tech Savvy, Data Security, Creative & Go-getter> 7+ years of IT Support Experience> Fast Internet Speed and Reliable Equipment Here's how I can help IT SUPPORT SERVICES Comprehensive technical support and IT solutions to ensure smooth and efficient operations. HARDWARE AND SOFTWARE SUPPORT Expert in troubleshooting and resolving hardware and software issues to minimize downtime.- Des
IT Support, Content Moderator, Chat Support, Customer Servic
Upwork Freelance - Content ModeratorExpert/Website Manager (Work From Home)April 2020 - April 2024Safety & Compliance: Ensured the safety and legalcompliance of video content on TikTok Platform (User - generatedVideos, Music Videos, Video Ads, Audio, Text).Accuracy & Labeling: Maintained high accuracy (98%) bylabeling content according to established policies andrules.Community Management: Developed, implemented, andmaintained Community Content Security Standards.Training & Lea
IT Technical Support
Supported customers with basic technical support for current and past software releases.Assisted clients with general support for hardware, peripherals, network connections, and external software.Monthly backup of database and monthly checking of CCTV.Fix hardware and software issues.Making sure all applications are up-to-date and working.Software Troubleshooting & Problem SolvingPhone & Email Technical SupportCondor POS SoftwareCommunication & Interpersonal SkillsCreative Thinking SkillsExperie