Hire top-tier Helpdesk Support experts

Hello my name is John I am 30 years old i graduated at Saint Paul University Quezon City with the degree of Bachelor of Science in Information Technology i have a lot of work experiences. First is I worked as Customer Service Associate at Tech Mahinda for Globe telecom account. And second is i worked as Virtual Assistant my clients are in USA based but it is only contractual job for 6 months. Third is i worked at Curo Teknika as IT Service Helpdesk for 9 months. Fourth is i cur

I have been working as an IT Helpdesk and also a Customer Service Support for more than 9 years. I am trained to assist clients and users on their Technical issues and inquiries such as software and application installations and managing their accounts. I am trained to use Service Now tool, Active Directory, Remote help desktop and many more.

My mindset: "Be a valuable asset to your company by upholding the highest standards and quality of work."Your business is important and I understand how crucial it is to maintain smooth operations and to keep your customers and clients happy and satisfied.With extensive experience of more than ten years in being a Technical Support II and IT Operations Analyst. I can ensure being able to provide top-notch support for SOHO, Medium Business, and Campus/Enterprise networks.

- CCNA Networking (TCP/IP, VPN, Firewall, Switch, Router, Firebox,Auvix, Orion) - Linux Administration- Windows Administration(AD, Azure AD, Patching, Scripting, N-able, GPM, Account and Access)- Office 365 (Office suites, Admin portal, Installation, Migration,Account Config) Connectwise, JIRA and OTRSTicketing- IT Glue Documentation,Navigation, Configuration- Security Administration(Antivirus, Ironscale, MDM, Proofpoint Email security)- MSP Cloud Engineer(N-Able, RMM)- Data storage manageme

A dedicated and adaptable professional with extensive experience in customer service, sales, and IT Helpdesk support. Known for excellent communication skills and the ability to resolve complex issues quickly, I have a proven track record of delivering top-notch support that enhances customer satisfaction and drives sales. With hands-on expertise in troubleshooting technical problems, managing client relationships, and guiding customers through product features, I excel at creating a positive cu

I am a competent IT professional with over five years of experience in system administration, network troubleshooting, and end-user support. With excellent customer-oriented skills, problem-solving abilities, and a track record of delivering effective solutions, I excel at addressing complex technical issues and ensuring user satisfaction. I am capable of working independently or leading project teams, contributing to the development of best practices, procedures, and policies within an organiza

Pragmatic, self-motivated, organized and efficient1+ year as VA for client that needs administrative support and web development3+ years of corporate experience as Technical Support in IT and Consulting industryI also have IT Helpdesk experience that flexible, problem solver, and very tech-savvy

Experienced IT Helpdesk support with more then 6 years experience. Possesses high degree of analytical skills and proficiency in IT, customer service and other related fields.Familiar and proficient with Active Directory, Connectwise, Automate, ITGlue, GSuite, o365/Azure, Sherweb, Datto, Acronis, Sophos Endpoint Management, VOIP, Powershell, Email migration, Windows/Mac/Linux, Print management, Remote access management, Firewalls, DHCP, DNS and VPNSophos and Acronis certifiedHas excel

I am an experienced customer Support for over 6 years. I handled multiple accounts that deals with telecommunications, logistics, sales, insurance, retail and helpdesks.

Highly experienced IT professional with a proven track record of providing exceptional technical support and troubleshooting services. Skilled in resolving a wide range of computer systems and software issues for both Windows and Mac operating systems. Adept in communicating technical information to non-technical users in a clear and concise manner. Able to work independently and as part of a team. Committed to providing excellent customer service and finding efficient solutions to technical pr