Hire top-tier Helpdesk Support experts

A Helpdesk Technician is responsible for providing technical support and assistance to users who are experiencing issues with their computer systems or software. They troubleshoot problems, diagnose hardware and software issues, and provide solutions to ensure that users can effectively use their technology.Technical Support professionals are responsible for providing technical assistance and support to customers who are experiencing issues with a product or service. They may assist

I am a reliable and results-driven professional with over eight years of experience as a Technical Support Specialist, and Helpdesk Technician, dedicated to providing outstanding support and ensuring smooth operations to help businesses thrive. I excel in managing schedules, emails, calendars, and administrative tasks such as data entry, research, and file management, ensuring seamless coordination for projects and daily operations. My technical expertise includes troubleshooting and resolving h

I have years of experience in customer service and technical support, helping customers through email, chat, and voice. As a subject matter expert, I’ve developed a deep understanding of troubleshooting and solving technical issues, ensuring a smooth experience for users. I've also worked in IT helpdesk, providing hands-on support and resolving technical problems quickly. I’m known for my strong work ethic and take my job seriously, always striving to get the best results for both customers a

• Customer-Centric Approach: Proven ability to handle customer inquiries, resolve issues promptly, and maintain high satisfaction levels.• CRM & Ticketing Software: Skilled in using CRM and ticketing platforms like Helpscout, Zendesk, and Intercom to streamline customer support processes.• SaaS Industry Experience: Adept at navigating the SaaS ecosystem, including subscription management, customer onboarding, and troubleshooting platform-specific issues to enhance user satisfaction a

Active Directory, VoIP Troubleshooting, Software/Hardware Troubleshooting, MS Office 365, Remote PC assistance Knowledgeable in ticketing tools like Salesforce, ServiceNow

A talented, detail-oriented IT Administrative Assistant and Customer Service advocate with experience providing exceptional support and ensuring tasks are completed on time with confidentiality. Thrives in fast paced, virtual environments followingestablished procedures and practices to exceed all customer expectations.Education Background:Bachelor of Science in Computer ScienceAsian Institute of Computer StudiesJune 2002 - March 2006SKILLS <

IT Helpdesk Technician and Customer Support Specialist with 5+ years of experience in technical support, IT service management, and customer service. Proficient in diagnosing and resolving hardware/software issues, configuring LAN networks, VPNs, and firewalls, and optimizing remote and onsite IT operations. Possesses intermediate knowledge of Microsoft 365 Enterprise, Microsoft Dynamics 365, Azure Fundamentals, and HubSpot CRM, with experience in cloud-based tools, customer management, and

Web ProgrammerWeb Designer

I have more than a decade of experience in IT and customer support, which has provided me with exceptional analytical and technical skills. I am proficient in troubleshooting and providing top-notch initial contact support. My professional conduct, timely response, and accuracy make me a valuable asset for any organization that requires robust support and administrative capabilities.

I am a highly skilled IT professional with 8 years ofexperience in research, remote desktop support, IT support and chat support. Ihave a proven track record of providing excellent customer service andtechnical support to clients. I am a quick learner and a team player who ispassionate about technology and innovation.