Hire top-tier Helpdesk Support experts

An established IT and Customer Support with over 5 years of work experience in Customer Service, Technical Support and IT Helpdesk/Service Desk. I have a proven ability to assess and manage complex obstacles. I believe that my exposure to various industries throughout my career will be a vital contribution towards a company’s success.

Experienced IT Professional with a strong background in delivering exceptional customer service and troubleshooting technical issues. Proficient in various IT support areas, including security camera setup, Synology NAS set up and Cloud Back ups. Network troubleshooting, Printer configuration, and VMware and iDRAC configurations, among others.

Technical Helpdesk Analyst is a professional who provides technical support and assistance to clients of computer systems, software, and hardware issues.

Excellent Communication skills, Experience in Troubleshooting, Computer Application, Computer Related WorksWorking as a Technical Support Representative to a BPO.

I'm a Computer Engineer here in the Philippines. I have successfully managed a range of diverse systems and applications and have even simplified complex topics through research.Here are some of the tools I've used and am familiar with—though the list is not exhaustive:JiraZohoAutotaskSlackTeamsMicrosoft 365 :• Active Directory• Account Setup• Password reset• Office 365Operating Systems :• Windows XP, 7, 8, 10, 11• Server 2012, Server 2016, S

I got an experience with IT Helpdesk support, being a front line to answer technical issues and resolved them in a timely manner. I've been with the industry for 3 years. Proficient in handling calls or chat while doing remote troubleshooting. Efficient working with MS O365 apps, MFA troubleshooting, Active Directory, Remote tools, Ticketing software

I work with passion in providing excellent customer service. I have 12 years of experience in the BPO-IT outsourcing industry. I started as an Agent made it as a Subject Matter Expert and an Incident Management Analyst.With all the years of experience, I learned proper customer engagement that will always result in a quality resolution to each customer's concern. This has been my weapon in making difficult customers to very satisfied ones.If I look like the best candidate for you, do

I have worked as a Level 2 IT helpdesk specifically for work from home users who are using Meraki and Aruba, I am very familiar using Meraki dashboard, have dealt with users access, VPN connection, network issue and assist users with setting up their Meraki, making sure they are able to work on a dual monitor using Wyse/Thinclient, setting up their Avaya phone to the meraki over the phone, worked from home for more than 2 years without any issues concerning technical difficulties, attendance and

• Maintain store backoffice data via SAP Business One• Install, configure and troubleshoot desktop, notebook and related software/peripherals• Troubleshoot enterprise issue.• Monitor integration and replication between SAP Business one and IVEND• Unlocking of user application accounts for SAP and IVend• Assist user in adding roles in SAP• Ability to provide resolution at first level support• Import prices to Ivend Retail system• 3 years helpdesk phone/email and remote support experience with som

- Windows Server- Windows OS- Office 365 Administration- Managed Service Provider- Remote Tools- VPN- LAN / WAN- Routers / PC Hardware- HyperV / VMWare- Backup- CCTV- Email- Active Directory- MS Exchange