Hire top-tier SASS experts

As a driven Customer Success Manager with a strong background in SaaS and e-Commerce industries, I'm a proactive problem solver who excels at working collaboratively with teams and leading with minimal oversight. My exceptional communication and interpersonal skills allow me to manage customer expectations and demonstrate a highly efficient, analytical, and adaptable approach even in fast-paced environments.I am adept at developing solid relationships with valuable Tier 1 and 2 clien

Hello there! I'm Rachel, a passionate bookkeeper, skilled inventory and accounting software support specialist and a go-getter virtual assistant. With over 4 years of experience in both areas, I'm here to bring effective financial management and great client support to your table.Here's what I can do for you:-Handle accounting day-to-day transactions-Perform Bank Reconciliation-Create monthly Accounts Receivable and Accounts Payable reports-Respond to client q

I provide comprehensive administrative support with expertise in the following areas:Email Management: Streamlining and prioritizing email communication to ensure prompt responses and improve overall workflow.Calendar Management: Organizing and coordinating appointments, meetings, and events to optimize time and availability.Email Correspondence: Crafting professional emails and responses while maintaining clear, concise communication.Data Entry: Accurately entering and managing data across diff

• Customer-Centric Approach: Proven ability to handle customer inquiries, resolve issues promptly, and maintain high satisfaction levels.• CRM & Ticketing Software: Skilled in using CRM and ticketing platforms like Helpscout, Zendesk, and Intercom to streamline customer support processes.• SaaS Industry Experience: Adept at navigating the SaaS ecosystem, including subscription management, customer onboarding, and troubleshooting platform-specific issues to enhance user satisfaction a

I've always liked writing and reading. But I wasn't content with just being able to write.So after working as an editorial assistant back in 2017... I switched into content writing.From what started as simply as writing blogs quickly snowballed into a passion, and has since developed into a digital marketing career — a career I really enjoy.The 16-year old me would be disappointed I'm not a Pulitzer Prize winner. But he couldn't write an email for shit, so who

2 + Years of SEO Expertise & Virtual Assistant10+ Businesses StrategizedHere's what clients book me for: I bring a dynamic approach to enhancing your online presence. And undertake comprehensive SEO audits to identify areas for improvement, continually striving to optimize web properties for you! Here are the processes I can run for you:Search Engine OptimizationWebsite Audit & DesignKeyword Research & RankingOrganic & I

I am specialist with extensive experience and skilled in virtual help, Amazon product research, and customer support. Competent in carrying out in-depth research, providing outstanding service, and improving product listings. demonstrated ability to perform above expectations in dynamic settings. Key Skills: Customer service excellence Virtual assistance Amazon product research Communication proficiency Problem-solving Detail-oriented Experience: Customer Service Representative Virtual Assista

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Are you offering a complex SaaS product that leaves users feeling lost?If so, you’re not alone! Many businesses struggle to make their products easy to understand. But that’s where I come in!How I Can Help:Clear, user-friendly content – I turn complex information into easy-to-follow user-friendly content.Comprehensive documentation – I can create user manuals/guides, support articles, and product docs that make sense.Knowledge base creation – I can build and m

I am Monaliza Calay, a proactive and detail-oriented professional with a Bachelor of Science in Management Accounting. My background spans management accounting and virtual assistance, where I have honed my skills in executive operations, financial tasks, and administrative support. I excel at streamlining processes, managing data, and ensuring effective communication, contributing to informed decision-making and organizational efficiency. My commitment to excellence and client satisfaction driv