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-Bilingual Spanish Customer Care-Bilingual General Admin works-Bilingual Intake specialist Home health setting
Update 2024: SKILLSProperty Management Guest services General Admin B2 Proficiency level in Spanish Photo editing Video editing Google sheets Content creation Amazon product researching Social Media Management TOOLS USEDAvantio Airbnb Booking.com Google Workplace Ring Central WhatsApp Social Commerce SAP Oracle JP Morgan Google suites
Spanish Bilingual| Research and administrative|Content and blog writing|Customer service|Basic Photoshop and Canva design|Data entry and organization|Product page optimization|CRM|Inbound and outbound calls|Social media management|Basic accounting|Sales and marketing|Appointment setting
I have been a Bilingual agent since 2013. I handled Collections account for Capital one for a year, Customer Service Representative for AT&T for 3 years, Contract manager for A mining company for 4 years and a Medical appointment scheduler/intake specialist for 2 years.In any case you would require me to learn a specific program for this job, I am confident that you wouldn't spend a long time training me. In fact, I might as well learn it myself, like most programs that I know no
Bilingual Virtual Medical Admin VA Appointment Setting Planning & Scheduling Appointment Confirmation New Patient Intake Electronic Health Records (Practice Fusion) Insurance Verification Requesting and Uploading New Patient Medical Records Verify Member Plan Eligibility Managing Patient's Medical Records TOOLS G Suite Canva MS office ECW, Practice Fusion, Office Practicum, Epic Medsender Availity, UHC
An adept and experienced language enthusiast that excels in assisting clients, solving problems, and empathizing to customers both in English and Spanish language.
Dedicated Spanish Bilingual Representative with a high drive for a positive client experience. A self-motivated problem solver with a strong track record of attaining the best possible customer experience for Spanish clients.
Hi!I am an Individual who is passionate about helping others. I can do administrative tasks, Data Entry, and provide excellent customer service.I am currently working as a Spanish bilingual medical Virtual Assistant in a big clinic in California, USA that specializes in Gastroenterology where my job responsibilities are doing outbound and inbound calls for scheduling appointments, calling pt about referrals, faxing medical records, Assisting New patient to schedule an appointme
In my role as a Medical Biller and RCM Specialist, I have handled a variety of billing tasks, including:- Charge entry, claims submission, and payment posting- Insurance follow-ups, denials management, and A/R follow upsI am also skilled in various medical administrative tasks, including: - scheduling and patient intake- insurance verification, and prior authorizations- referrals, and prescription refills — skills I have recently enhanced through focused
* Assisting customer's concern or inquiry via phone, chat or email.* Establish relationships and trust with customers during interactions.* Provide high levels of customer satisfaction measured by customer satisfaction and efficiency metrics.* Troubleshooting technical issues.* Providing timely and accurate customer feedback.* Following up with clients to ensure the problem is resolved.* Managing multiple cases at one time.* Translating knowledge base ar
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