
EXPERT RECORD RETRIEVAL AND LEAD GEN SPECIALIST
A computer literate, flexible and a perfectionist who loves to get the job well done. Exerts extra mile to achieve a quality customer service experience. Knowledgeable in MS Office. An experienced VA.
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A computer literate, flexible and a perfectionist who loves to get the job well done. Exerts extra mile to achieve a quality customer service experience. Knowledgeable in MS Office. An experienced VA.
Retrieving medical records and bills for the patient's insurance claims. Experienced in customer service, drafting legal documents and legal research. Calling facilities (inbound & outbound) to retrieve medical records, police reports, MRI, Xrays and paying invoices. I am also proficient in using a variety of software applications, including Microsoft Office Suite, Google Workspace, Abacus Law and Litify Salesforce.
I am an experienced customer service agent. I have 5 years of experience in the customer service industry.I was trained by one of the largest BPO companies in the Philippines, wherein I was assigned to a retail or e-commerce company in the US. Trained to manage customer orders, and account security, troubleshoot technical concerns, and do outbound calls to monitor and ensure that customer’s issue has been resolved.I also have experience in finance as an account receivable. Wherein I reconc
Requesting and collecting patient records from hospitals, clinics, and other healthcare facilities.Ensuring all documentation complies with legal and regulatory requirements.Reviewing and verifying the accuracy and completeness of records.Communicating with healthcare providers and insurance companies to facilitate the record retrieval process.Handling confidential information with discretion and adhering to privacy regulations.Skills needed for this role typically
Experienced Virtual Assistant | Customer Support | E-Commerce & Real EstateProactive and detail-oriented Virtual Assistant with 9+ years of experience in customer service, administrative support, and business operations across various industries, including e-commerce, real estate, travel, roofing, and healthcare. Proven ability to handle client inquiries, manage orders, process payments, schedule appointments, and coordinate projects efficiently.???? Key Expertise:? E-Com
Responsible for obtaining medical records and bills from healthcare providers, ensuring that the necessary authorization forms are completed and in compliance with privacy regulations. Perform data entry services to to place the relevant information in a secure database.
Experience in providing email, chat support, inbound and outbound calls. Eager to use my knowledge in communication skills to provide support and customer service for our clients.
Ensures smooth and efficient administrative operations by managing tasks, scheduling appointments, processing paperwork, and supporting day-to-day activities. Prioritize tasks, maintain organization, and implement solutions to enhance efficiency and productivity, all while promoting teamwork and achieving common goals. Reduces administrative burdens and maximize efficiency in core responsibilities. Focus on strong communication, collaboration, and understanding of organizational goals, values
Combined with strong and progressive 8+ years of experience in medical billing and records retrieval. I have developed comprehensive knowledge with ICD-10 coding, CPT codes, modifiers, medical terminologies, insurance billing processes, guidelines, clearinghouse rejections, credentialing, prior authorization, insurance verification, and personal injury - chronological treatments of patients.Medical Billing and Collection Specialist:I have worked on all functions of medica
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